Loans
Missing one or two EMIs is stressful. But when a personal loan crosses 90 days of non-payment, it enters NPA (Non-Performing Asset) territory and the consequences escalate rapidly. This guide explains exactly what happens at each stage, your rights as a borrower, and actionable solutions before the situation worsens.
The Reserve Bank of India defines an NPA under the RBI Master Circular — Prudential Norms on Income Recognition, Asset Classification and Provisioning (updated annually). An asset (loan) is classified as NPA when:
For personal loans specifically, if you miss 3 consecutive EMI payments without any partial payment or restructuring, your loan is classified as NPA.
Stage | Definition | Days Past Due | Impact |
Standard Asset | Regular repayment | 0–30 days | Minimal; possible late fee |
Special Mention Account (SMA-0) | Interest/principal overdue 1–30 days | 1–30 days | Internal bank flag |
SMA-1 | Overdue 31–60 days | 31–60 days | Recovery calls begin |
SMA-2 | Overdue 61–90 days | 61–90 days | Legal notice possible |
Sub-Standard NPA | Overdue 90+ days (up to 12 months NPA) | 90–455 days | CIBIL crash; legal action |
Doubtful NPA | Sub-standard for 12+ months | 455+ days | Write-off likely |
Loss Asset | Bank considers recovery impossible | Varies | Full credit impact; possible suit |
Your CIBIL score (or any credit bureau score — Equifax, Experian, CRIF High Mark) reflects loan repayment history with a 7-year data retention period. When your personal loan becomes NPA:
Request the bank to restructure your loan — extending the tenure, reducing EMI, or providing a moratorium period. Under RBI's Resolution Framework, banks can restructure personal loans for borrowers facing genuine financial stress.
If your loan is in SMA stage (before 90 days), making a partial payment restarts the overdue clock. Even 50% of overdue amount shows good faith and can prevent NPA classification.
Banks may agree to accept a lump sum less than the total outstanding amount (principal + interest + charges) as full and final settlement. OTS is recorded as 'Settled' on CIBIL — negative, but better than prolonged default.
Before NPA classification, consider balance transfer to a lender offering restructuring — move the loan at a lower rate and extended tenure to reduce EMI burden.
For individuals overwhelmed by debt, the Insolvency and Bankruptcy Code, 2016 (Part III) provides a legal framework for personal insolvency — a last resort with court supervision.
Non-payment of a personal loan is a civil matter you cannot be arrested for it. However, if a court judgement is obtained and you wilfully disobey a court order, contempt proceedings may apply. Bounced cheques used for EMI payment can lead to criminal proceedings under Section 138 of the Negotiable Instruments Act.
NPA and default information is retained on your CIBIL report for 7 years from the date of classification. Even after settlement, the record shows 'Settled' for this period.
Yes. Banks are open to One Time Settlement (OTS) negotiations, especially for personal loans that are sub-standard or doubtful. Approach the bank in writing with a specific settlement proposal.
Ignoring NPA notices escalates to legal action civil court filing, DRT proceedings for large amounts, salary attachment, and bank account freezing through court orders.