Things to know
Important Documents
NPS Grievance Reporting Mechanism
1. Customer can call at – 1800 1200 1200.
2. Customer can log the Grievance using NPS Application of CRA
a. Customer can log in to the application
b. Customer to click on Support
c. Select grievance category from the menu
d. Select Grievance sub-category and provide grievance description
e. Upload attachment if any and click on submit to submit the grievance
3. Customer can submit the grievance form at the AU Small Finance Bank branch (Download the form)
4. Customer can write to us – customercare@aubank.in
5. Customer can also connect with our Nodal Officers Click here for details
FAQ
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Our ample touchpoints ensure all our customers are conveniently served.
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Manage and track all your transactions on the AU 0101 App.
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Expanding by every quarter, with a balance sheet of over ₹1 lakh crore.
Bank anywhere anytime, on the AU 0101 mobile app
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