Download PDF for all Savings Account service fees and charges
Service Fee applicable from 5th Apr 2026
Download PDF for all Savings Account service fees and charges
Service Fee applicable from 5th Apr 2026
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| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 or Fixed Deposit of INR 1,00,000 Core Branches: INR 5,000 or Fixed Deposit of INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions A Month at AU SFB ATM |
| Unlimited Online Payments - RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 5 Free Transactions A Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Gold |
| Annual Fees# | INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATMs |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates. |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 5th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Eligibility Criteria | Net Monthly Salary Credit up to INR 30,000 |
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA In Case Of No Salary Credits For 3 Consecutive Months, The Account Will Be Closed/Converted Under Due Communication and as Per Bank Policy The Following Month |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Debit Card Transactions at any AU SFB ATM |
| 5 Free Debit Card Transactions as Month at Non AU SFB ATM |
| Unlimited Online Payments - RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Platinum |
| Annual Fees# | 1st Year - Free; 2nd Year Onwards - INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | NIL |
| Fees For Non-Maintainence Of Balance Per Month | Not Applicable |
| PARAMETERS |
|---|
| Debit Card Annual Fees |
| Unlimited debit card transactions at AU SFB ATM and other bank ATM |
| 10 visits per month are free for pick-up or delivery of instruments |
| ATM decline due to insufficient funds is free at AU SFB ATM |
| 2 visits per month are free for cash pick up or delivery |
| Unlimited DDs payable at AU SFB locations and at correspondent bank locations |
| Stop cheque through Net / Mobile / Phone Banking |
| Local cheque collections at AU SFB locations |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Issuance of Monthly and Half Yearly E-mail statement |
| SMS Alerts |
| Free cash deposit of up to 7 transactions or INR 5 Lakhs per month, whichever is earlier |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU Royale Debit Card |
| Transactions at non AU SFB ATM within India | NiL |
| Annual Fees | NiL |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at other bank ATM outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM declines due to insufficient funds (Within / Outside India) | INR 25 / instance for other bank ATM |
| Replacement of lost / stolen card | INR 200 / instance |
| Cross Currency Mark-up (When you use your debit card for international transactions, a certain mark -up fee is levied on the amount) | 1.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All branches | Free up to 7 transactions or INR 5 Lakhs per month whichever is earlier. Post which INR 5 / 1000 (min. INR 100) |
| RTGS carried out at branch | NIL |
| NEFT carried out at branch | NIL |
| IMPS Online | NIL |
| Deposit of Low Denomination Note and Coins - Per Day (Currency Note of INR 50 & below) | NA |
| Pick-up or delivery of instruments | 10 free visits / month, thereafter INR 100 / visit |
| Cash Pick-up / Delivery^ | 2 Visits Per Month Are Free, Thereafter On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation of DD | INR 100 / instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction issued (such as an Inward cheque / ECS / NACH) from your account, returned due to insufficient funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions failure due to insufficient funds | NIL |
| Return handling charges for other bank cheques deposited in your account but returned (Local / Outstation) | INR 200 / cheque |
| Stop payment of cheques - Branch | INR 50 / instruction |
| Retrieval of cheque / instruction | INR 50 / cheque |
| SMS Alerts* | NIL |
| AEPS mini statement | NIL |
| Account Closure fees | Free |
| Charges for statement printout at branches | NIL |
| PARAMETERS | PARTICULARS |
|---|---|
Outstation cheque collection - corresponding & other bank locations | INR 50 charged towards delivery fees
|
DD payable at AU SFB locations - Net / Mobile Banking | INR 50 charged towards delivery fees
|
Issuance of adhoc account statement dispatched to your address through courier | INR 50 charged towards delivery fees
|
Issuance of subsequent cheque Book | NIL |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| NIL AMB and the debit card annual fee waiver are applicable for customers under the Royale Chartered Accountants and Royale Company Secretaries programs, as well as their eligible family members grouped under Family Banking |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | NIL |
| Fees For Non-Maintainence Of Balance Per Month | Not Applicable |
| PARAMETERS |
|---|
| Debit Card Annual Fees |
| Unlimited debit card transactions at AU SFB ATM and other bank ATM |
| 10 visits per month are free for pick-up or delivery of instruments |
| ATM decline due to insufficient funds is free at AU SFB ATM |
| 2 visits per month are free for cash pick up or delivery |
| Unlimited DDs payable at AU SFB locations and at correspondent bank locations |
| Stop cheque through Net / Mobile / Phone Banking |
| Local cheque collections at AU SFB locations |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Issuance of Monthly and Half Yearly E-mail statement |
| SMS Alerts |
| Free cash deposit of up to 7 transactions or INR 5 Lakhs per month, whichever is earlier |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU Royale Debit Card |
| Transactions at non AU SFB ATM within India | NiL |
| Annual Fees | NiL |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at other bank ATM outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM declines due to insufficient funds (Within / Outside India) | INR 25 / instance for other bank ATM |
| Replacement of lost / stolen card | INR 200 / instance |
| Cross Currency Mark-up (When you use your debit card for international transactions, a certain mark -up fee is levied on the amount) | 1.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All branches | Free up to 7 transactions or INR 5 Lakhs per month whichever is earlier. Post which INR 5 / 1000 (min. INR 100) |
| RTGS carried out at branch | NIL |
| NEFT carried out at branch | NIL |
| IMPS Online | NIL |
| Deposit of Low Denomination Note and Coins - Per Day (Currency Note of INR 50 & below) | NA |
| Pick-up or delivery of instruments | 10 free visits / month, thereafter INR 100 / visit |
| Cash Pick-up / Delivery^ | 2 Visits Per Month Are Free, Thereafter On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation of DD | INR 100 / instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction issued (such as an Inward cheque / ECS / NACH) from your account, returned due to insufficient funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions failure due to insufficient funds | NIL |
| Return handling charges for other bank cheques deposited in your account but returned (Local / Outstation) | INR 200 / cheque |
| Stop payment of cheques - Branch | INR 50 / instruction |
| Retrieval of cheque / instruction | INR 50 / cheque |
| SMS Alerts* | NIL |
| AEPS mini statement | NIL |
| Account Closure fees | Free |
| Charges for statement printout at branches | NIL |
| PARAMETERS | PARTICULARS |
|---|---|
Outstation cheque collection - corresponding & other bank locations | INR 50 charged towards delivery fees
|
DD payable at AU SFB locations - Net / Mobile Banking | INR 50 charged towards delivery fees
|
Issuance of adhoc account statement dispatched to your address through courier | INR 50 charged towards delivery fees
|
Issuance of subsequent cheque Book | NIL |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| NIL AMB and the debit card annual fee waiver are applicable for customers under the Royale Chartered Accountants and Royale Company Secretaries programs, as well as their eligible family members grouped under Family Banking |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 or Fixed Deposit of INR 1,00,000 Core Branches: INR 5,000 or Fixed Deposit of INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| SMS Alerts |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 5 Free Transactions a Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Gold |
| Annual Fees# | INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 or Fixed Deposit of INR 1,00,000 Core Branches: INR 5,000 or Fixed Deposit of INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM |
| SMS Alerts |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 10 Free Transactions A Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Gold |
| Annual Fees# | INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 10 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 5 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 1,000 or Fixed Deposit of INR 5,000 |
| Fees For Non-Maintainence Of Balance Per Month | ₹50 (Monthly pro-rata) |
| PARAMETERS |
|---|
| 10 Free Financial Transactions a Month at AU SFB ATM |
| 5 Free Transactions a Month at Non-AU SFB ATM |
| Unlimited Free Non-Financial Transactions at AU SFB ATM |
| Free Cash Deposit Of Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier |
| Unlimited cash withdrawal at any AU SFB Branch |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Classic |
| Annual Fees | INR 349 |
| Transactions at Non-AU SFB ATM Within India | 5 Free Transactions per month; post free, INR 23 for financial transactions & INR 10 for non-financial transactions |
| Transactions at AU SFB ATM | 10 Free transactions per month; post free, INR 23 for financial transactions |
| Transactions at other bank ATM outside India | NA |
| ATM declines due to insufficient funds (Within / Outside India) | INR 25 / instance for other bank ATM |
| Replacement of lost / stolen card | INR 200 / instance |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit (All branches) - Free limits | Free upto 5 transactions or INR 2 lakhs per month, whichever is earlier; post free, INR 5 / 1000 (Min. INR 100) |
| Cash Withdrawal at branches | Unlimited Free |
| RTGS carried out at branch | Above 2 Lakh: INR 10 / txn |
| NEFT carried out at branch | Up to 1,00,000: INR 2 / txn; Above 1,00,000: INR 10 / txn |
| IMPS Online | Up to 10,000: INR 2.5 / txn; >10,000-1 Lakh: INR 5 / txn; >1 Lakh: INR 15 / txn |
| Pick-up or delivery of instruments | NA |
| Cash Pick-up / Delivery^ | NA |
| Cancellation / Revalidation of DD | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction issued (such as an Inward cheque / ECS / NACH) from your account, returned due to insufficient funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions failure due to insufficient funds | INR 100 / instance |
| Return handling charges for other bank cheques deposited in your account but returned (Local / Outstation) | INR 100 / cheque |
| Stop payment of cheques - Branch | INR 50 / instruction |
| Retrieval of cheque / instruction | NA |
| SMS Alerts* | INR 30 ps. Per SMS charge, max cap at INR 15/qtr (only non-mandatory SMS) |
| AEPS mini statement - Post free transactions | NA |
| Account Closure fees | Nil |
| Charges for statement printout at branches | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation cheque collection - corresponding & other bank locations | NA |
| DD payable at AU SFB locations - Net / Mobile Banking | NA |
| Issuance of adhoc account statement dispatched to your address through courier | NA |
| Issuance of subsequent cheque Book | INR 50 / instance |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS |
|---|
| 10 Free Financial Transactions a Month at AU SFB ATM |
| 5 Free Transactions a Month at Non-AU SFB ATM |
| Unlimited Free Non-Financial Transactions at AU SFB ATM |
| Free Cash Deposit Of Up To 2 Transactions Or INR 1 Lakhs Per Month, Whichever Is Earlier |
| Unlimited cash withdrawal at any AU SFB Branch |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Classic |
| Annual Fees | INR 100 |
| Transactions at Non-AU SFB ATM Within India | 5 Free Transactions per month; post free, INR 23 for financial transactions & INR 10 for non-financial transactions |
| Transactions at AU SFB ATM | 10 Free transactions per month; post free, INR 23 for financial transactions |
| Transactions at other bank ATM outside India | NA |
| ATM declines due to insufficient funds (Within / Outside India) | INR 25 / instance for other bank ATM |
| Replacement of lost / stolen card | INR 300 / instance |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit (All branches) - Free limits | Free upto 2 transactions or INR 1 lakh per month, whichever is earlier; post which INR 5 / 1000 (Min. INR 100)
|
| Cash Withdrawal at branches | Unlimited Free |
| RTGS carried out at branch | First 6 transactions free; thereafter above 2 Lakh: INR 10 / txn |
| NEFT carried out at branch | First 6 transactions free; thereafter Up to 1,00,000: INR 2 / txn; Above 1,00,000: INR 10 / txn |
| IMPS Online | First 6 transactions free; thereafter Up to 10,000: INR 2.5 / txn; >10,000-1 Lakh: INR 5 / txn; >1 Lakh: INR 15 / txn |
| Pick-up or delivery of instruments | NA |
| Cash Pick-up / Delivery^ | NA |
| Cancellation / Revalidation of DD | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction issued (such as an Inward cheque / ECS / NACH) from your account, returned due to insufficient funds | NA |
| Standing Instructions failure due to insufficient funds | NA |
| Return handling charges for other bank cheques deposited in your account but returned (Local / Outstation) | INR 100 / cheque |
| Stop payment of cheques - Branch | NA |
| Retrieval of cheque / instruction | NA |
| SMS Alerts* | INR 30 ps. Per SMS charge, max cap at INR 15/qtr (only non-mandatory SMS) |
| AEPS mini statement - Post free transactions | NA |
| Account Closure fees | Nil |
| Charges for statement printout at branches | NA |
| PARAMETERS | PARTICULARS |
|---|---|
Outstation cheque collection - corresponding & other bank locations | NA |
DD payable at AU SFB locations - Net / Mobile Banking | NA |
Issuance of adhoc account statement dispatched to your address through courier | NA |
Issuance of subsequent cheque Book | NA |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 10 Free Transactions a Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Gold |
| Annual Fees# | INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 10 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | NA |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 10 Free Transactions a Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Platinum |
| Annual Fees | INR 200 |
| Transactions at Non AU SFB ATM Within India | Post Free Transactions, INR 23 For Financial Transactions and INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 100 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | NA |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 100 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARAMETERS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
| Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
| This SOC document is effective 1st May 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 20 Free Financial Transactions a Month at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| 5 Free Transactions A Month at Non AU SFB ATM |
| Free Cash Deposit Of Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Domestic RuPay Classic |
| Annual Fees# | INR 149 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 20 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | NA |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil For M + 6 Months INR 100 / Instance Post M + 6 Months (Where 'M' Is The Month Of Account Opening) |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 Or Fixed Deposit Of INR 1,00,000 Core Branches: INR 5,000 Or Fixed Deposit Of INR 50,000
Minimum Average Half Yearly Balance (AHB) - INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| 10 Free Transactions A Month at Non AU SFB ATM |
| SMS Alerts |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable At AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Visa Platinum |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM Within India | Post 10 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 3 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 Or Fixed Deposit Of INR 1,00,000 Core Branches: INR 5,000 Or Fixed Deposit Of INR 50,000
Minimum Average Half Yearly Balance (AHB) - INR 1,00,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| 15 Free Transactions A Month at Non AU SFB ATM |
| SMS Alerts |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable At AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Visa Platinum |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM Within India | Post 15 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 5 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
| Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 5th Apr 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Urban Branches: INR 10,000 Or Fixed Deposit Of INR 1,00,000 Core Branches: INR 5,000 Or Fixed Deposit Of INR 50,000
Minimum Average Half Yearly Balance (AHB) - INR 5,00,000 |
| Fees For Non-Maintainence Of Balance Per Month | Urban Branches: 6% Of Shortfall; Maximum INR 600 Core Branches: 6% Of Shortfall; Maximum INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| Debit Card Annual Fees |
| SMS Alerts |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable At AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| Free Cash Desposit Of Up To 7 Transactions Or INR 5 Lakhs Per Month Whichever Is Earlier |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Visa Platinum |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 7 Transactions Or INR 5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil
Balance at Any Point In Time Cannot Exceed INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Debit Card Annual Fees |
| Cash Deposit - All Branches (Maximum Limit Of INR 1,00,000 During a FY) |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Passbook Issuance |
| Local Cheque Collections at AU SFB Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Only 4 Free Withdrawals are Allowed Per Month Through Cash Withdrawal (Branch / ATM), NEFT / RTGS (Branch / Online), IMPS, Clearing Fund Transfers, Internet Debits, Standing Instructions, EMI, POS Transactions, etc. (Value Of all The Withdrawals Should Not Exceed INR 10,000 P.M.) 5th Withdrawal Onwards, The Charge Will Be Applicable As Per Nature And Mode Of That Particular Withdrawal As Defined Value Of All Credits In The Account During The Financial Year Should Not Exceed INR 1,00,000 |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Domestic RuPay Classic |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | Post Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | All Branches (Maximum Limit Of INR 1,00,000 During A FY) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | INR 2 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Upto INR 50,000 - INR 750 |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | NA |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | Free |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Online Payments – RTGS, NEFT (Online) |
| Debit Card Annual Fees |
| Cash Deposit & Withdrawals- All Branches |
| 4 Free IMPS Online Transactions |
| 4 Free Financial + 4 Non-Financial Transactions Per Month at Non AU SFB ATM |
| 4 Free Financial Transactions Per Month and Unlimited Non-Financial Transactions at AU SFB ATM |
| Passbook Issuance |
| Local Cheque Collections at AU SFB Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Domestic RuPay Classic |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | Post 4 Financial + 4 Non-Financial Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 4 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Unlimited |
| RTGS Carried out at Branch | First 4 Transaction Free; Thereafter INR 10 Per Transaction |
| NEFT Carried out at Branch | First 4 Transaction Free; Thereafter
Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | First 4 Transaction Free; Thereafter
Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | Free |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
| Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 25,000
(Across Family Savings Account) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For (M + 1) Month (Where M Is Account Opening Month)
All Branches - 6% Of Shortfall, Maximum INR 600 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 25 Free Financial Transactions a Month at AU SFB ATM |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| 5 Visits Per Month are Free For Pickup Or Delivery Of Instruments |
| 10 Free Transactions a Month at Non AU SFB ATM |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| Free Cash Deposit Of Up To 5 Transactions Or INR 3.5 Lakhs Per Month, Whichever Is Earlier |
| Passbook Issuance |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Platinum Debit Card |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 25 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 3.5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Up to 10,000 – INR 2.5 Above 10,000 to 1 lakh – INR 5 Above 1,00,000 – INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit Beyond Free Limit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Eligibility Criteria | Net Monthly Salary Credit of >= INR 30,000 |
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA In Case Of No Salary Credits For 3 Months, The Account Will Be Closed/Converted Under Due Communication And As Per Bank Policy The Following Month |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| SMS Alerts |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Platinum |
| Annual Fees# | Nil |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 3.5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Free |
| NEFT Carried out at Branch | Free |
| IMPS Online | Up to 10,000 – INR 2.5 Above 10,000 to 1 lakh – INR 5 Above 1,00,000 – INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 2 Visits Free Per Month, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 1 Lakh Or INR 20 Lakhs In Fixed Deposits (Tenure >= 6 Months)
(Across Family Savings Account) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For (M + 3) Months (Where M Is Account Opening Month)
All Branches - 6% Of Shortfall, Maximum INR 600 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| 10 Visits Per Month are Free For Pick-Up Or Delivery Of Instruments |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| 2 Visits Per Month Are Free For Cash Pick Up Or Delivery |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| SMS Alerts |
| Free Cash Deposit Of Up To 7 Transactions Or INR 5 Lakhs Per Month, Whichever Is Earlier |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | AU Royale Debit Card |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM Within India | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 2.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 7 Transactions Or INR 5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Visits Free Per Month, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | 2 Visits Per Month Are Free, Thereafter On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Free |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Net Monthly salary credit of >= INR 1 Lakh; or Average Monthly Balance (AMB) of INR 1 Lakh at the group level or INR 20 Lakhs in Fixed Deposit (tenure >= 6 months) at the group level |
| Fees For Non-Maintainence Of Balance Per Month | NIL for M + 3 months (where M is the month of account opening) NIL on receiving Monthly Salary credits
If Salary credit is not received in the primary account or if balance maintained at group level is lesser than the requirement, then the primary relationship will be charged 6% of the shortfall amount of AMB; Max - INR 600 |
| PARAMTERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| 10 Visits Per Month are Free For Pick-Up Or Delivery Of Instruments |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| 2 Visits Per Month Are Free For Cash Pick Up Or Delivery |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| SMS Alerts |
| Debit Card Annual Fees |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU Royale Debit Card |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 2.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 7 Transactions Or INR 5 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Visits Free Per Month, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | 2 Visits Per Month Are Free, Thereafter On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| AEPS Mini Statement | Free |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| AU Royale Salary Account not receiving salary credits for consecutive 3 months will be converted into AU Royale Savings Account as per eligibility if AMB of more than INR 1 Lakh (Royale AMB) is maintained with customer consent; or will be downgraded to AU Salary / Savings Account variant as per eligibility. Customer can also exit the program by submitting a request and consent for exiting in the prescribed format. Similar treatment will be applicable to the Family Savings Accounts opened under the program |
| Maintaining the required balance can be fulfilled by either meeting the Average Monthly Balance (AMB) criteria or Fixed Deposits (FD) criteria. |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local and Outstation Cheque Collections at AU SFB Locations |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| 5 Free Transactions a Month at Non AU SFB ATM |
| Free Cash Deposit Of Up To 5 Transactions Or INR 1 Lakh Per Month, Whichever Is Earlier |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | RuPay Platinum |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 1 Lakhs Per Month Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh - INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Current Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account And Current Account OR Total Relationship Value (TRV) Of INR 30 Lakhs OR Net Salary Credit of INR 2 Lakhs per month
(TRV Includes Savings Account Average Monthly Balance + Current Account Average Monthly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS |
|---|
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| ATM Decline Due To Insufficient Funds at any Bank’s ATM Within / Outside India |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Fund Transfer via RTGS, NEFT, UPI & IMPS Through Digital & Branch Banking |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Cancellation / Revalidation Of Demand Draft |
| Issuance Of Subsequent Cheque Book |
| Complimentary Pickup And Delivery Of Instruments Like Cheque, Demand Draft, Etc |
| Stop Payment Of Cheques at The Branch / Online |
| Outstation Cheque Collection On Corresponding & Other Bank Locations |
| Issuance Of Adhoc Account Statement |
| Retrieval Of Cheque/Instructions |
| SMS Alerts |
| AEPS Mini Statement |
| Account Closure |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU Eternity Debit Card |
| Annual Fees | Nil*
*In Case Of AU Eternity Account Closure Or Customer Induced Conversion To Lower Variant, AU Eternity Debit Card Annual Maintenance Charge Of INR 2000 Plus GST Will Be Levied |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0.90% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 7 Lakhs. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Nil |
| Cash Pick-Up / Delivery | 1 Free Visit Of Up To INR 5 Lakhs Per Day, Thereafter
On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch
Monthly Pick Up & Delivery Service: Upto 2 Lakhs - INR 2000 Per Month INR 2 Lakhs To Less Than INR 5 Lakhs - INR 5000 Per Month INR 5 Lakhs To Less Than INR 10 Lakhs -INR 14000 Per Month Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550
|
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | First 30 Cheques Free, Thereafter INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | Nil |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | Nil |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
Charges specified are applicable for all products (Savings, Salary, NR & Current Account) under the program unless specified otherwise
|
| As per RBI guidelines, Business/ Commercial transactions are not permitted in savings and salary account |
| There will be no charges for non-maintenance of program criteria. However, customers not meeting the program eligibility criteria for six consecutive months will be converted to a lower variant |
| SMS Insta Alerts applicable for Current Account are sent for day end balance / transactions above a threshold / low balance |
| Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge |
| Penal charges and non-maintenance charges are not applicable once the account becomes inoperative / dormant |
| Other Free Services: Standing Instruction Maintenance, Dormancy Activation, Card Hotlisting, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, Account Closure, Email Alerts, Record retrieval, Banker's verification (Address/Signature / Photo) |
| The above charges are subject to revision with a prior intimation of 30 days to all account holder. Closure of account due to revision of charges will not be subject to account closure charges |
| Charges mentioned are exclusive of GST. The applicable taxes / cesses are subject to change from time to time |
| The bank reserve the right to downgrade the account if the customer is not maintaining the required program criteria. Net Salary Credit criteria will be considered only in AU Eternity Salary Account under Primary Group ID |
| Doorstep Banking service is available at select locations with sole discretion of AU Small Finance Bank. For beyond city limit services, the actual service charges will be applicable to customer on case-to-case basis |
| For newly opened Current Accounts, cash deposit free limit basis AMB criteria will be applicable effective third month post account opening.eg: for accounts opened in January, cash deposit limit in April will be provided basis March AMB |
| In case of AU Eternity Account closure or customer induced conversion to lower variant, AU Eternity Debit Card Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the account linked to the card prior to closing or conversion to lower variant |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 6 months, default Debit Card for lower variant account will be issued, post conversion to lower variant. AU Eternity Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new card, whichever is earlier |
| In case customer holding lower variant account continues to use AU Eternity Debit Card, Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the linked account on card anniversary. |
| This service document is effective 5th Apr 2026 and is applicable until further modified |
| Abbreviations / short-forms used: 'INR'- Indian Rupee, 'txn' transaction, 'p.m' - per month, '<'less than, '>' greater than, 'min' minimum, 'max' maximum. 'ATM' Automatic Teller Machine, 'RTGS' Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'UPI' - Unified Payment Interface, 'PAP' Payable at Par, 'DD' Demand Draft, 'ECS' Electronic Clearing System, 'SMS' Short Message Service, 'NACH' National Automated Clearing House |
| The terms and conditions, as defined by AU Small Finance Bank (SFB), apply. Please refer www.au.bank.in for further details |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| Standard charges applicable for all other services and products, not listed above |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Net Salary Credit of INR 2 Lakhs per month OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Current Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account And Current Account OR Total Relationship Value (TRV) Of INR 30 Lakhs
(TRV Includes Savings Account Average Monthly Balance + Current Account Average Monthly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS |
|---|
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| ATM Decline Due To Insufficient Funds at any Bank’s ATM Within / Outside India |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Fund Transfer via RTGS, NEFT, UPI & IMPS Through Digital & Branch Banking |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Cancellation / Revalidation Of Demand Draft |
| Issuance Of Subsequent Cheque Book |
| Complimentary Pickup And Delivery Of Instruments Like Cheque, Demand Draft, Etc |
| Stop Payment Of Cheques at The Branch / Online |
| Outstation Cheque Collection On Corresponding & Other Bank Locations |
| Issuance Of Adhoc Account Statement |
| Retrieval Of Cheque/Instructions |
| SMS Alerts |
| AEPS Mini Statement |
| Account Closure |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU Eternity Debit Card |
| Annual Fees | Nil*
*In Case Of AU Eternity Account Closure Or Customer Induced Conversion To Lower Variant, AU Eternity Debit Card Annual Maintenance Charge Of INR 2000 Plus GST Will Be Levied |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0.90% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 7 Lakhs. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Nil |
| Cash Pick-Up / Delivery | 1 Free Visit Of Up To INR 5 Lakhs Per Day, Thereafter
On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch
Monthly Pick Up & Delivery Service: Upto 2 Lakhs - INR 2000 Per Month INR 2 Lakhs To Less Than INR 5 Lakhs - INR 5000 Per Month INR 5 Lakhs To Less Than INR 10 Lakhs -INR 14000 Per Month Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | First 30 Cheques Free, Thereafter INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | Nil |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | Nil |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
Charges specified are applicable for all products (Savings, Salary, NR & Current Account) under the program unless specified otherwise
|
| As per RBI guidelines, Business/ Commercial transactions are not permitted in savings and salary account |
| There will be no charges for non-maintenance of program criteria. However, customers not meeting the program eligibility criteria for six consecutive months will be converted to a lower variant |
| SMS Insta Alerts applicable for Current Account are sent for day end balance / transactions above a threshold / low balance |
| Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge |
| Penal charges and non-maintenance charges are not applicable once the account becomes inoperative / dormant |
| Other Free Services: Standing Instruction Maintenance, Dormancy Activation, Card Hotlisting, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, Account Closure, Email Alerts, Record retrieval, Banker's verification (Address/Signature / Photo) |
| The above charges are subject to revision with a prior intimation of 30 days to all account holder. Closure of account due to revision of charges will not be subject to account closure charges |
| Charges mentioned are exclusive of GST. The applicable taxes / cesses are subject to change from time to time |
| The bank reserve the right to downgrade the account if the customer is not maintaining the required program criteria. Net Salary Credit criteria will be considered only in AU Eternity Salary Account under Primary Group ID |
| Doorstep Banking service is available at select locations with sole discretion of AU Small Finance Bank. For beyond city limit services, the actual service charges will be applicable to customer on case-to-case basis |
| For newly opened Current Accounts, cash deposit free limit basis AMB criteria will be applicable effective third month post account opening.eg: for accounts opened in January, cash deposit limit in April will be provided basis March AMB |
| In case of AU Eternity Account closure or customer induced conversion to lower variant, AU Eternity Debit Card Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the account linked to the card prior to closing or conversion to lower variant |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 6 months, default Debit Card for lower variant account will be issued, post conversion to lower variant. AU Eternity Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new card, whichever is earlier |
| In case customer holding lower variant account continues to use AU Eternity Debit Card, Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the linked account on card anniversary. |
| This service document is effective 5th Apr 2026 and is applicable until further modified |
| Abbreviations / short-forms used: 'INR'- Indian Rupee, 'txn' transaction, 'p.m' - per month, '<'less than, '>' greater than, 'min' minimum, 'max' maximum. 'ATM' Automatic Teller Machine, 'RTGS' Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'UPI' - Unified Payment Interface, 'PAP' Payable at Par, 'DD' Demand Draft, 'ECS' Electronic Clearing System, 'SMS' Short Message Service, 'NACH' National Automated Clearing House |
| The terms and conditions, as defined by AU Small Finance Bank (SFB), apply. Please refer www.au.bank.in for further details |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| Standard charges applicable for all other services and products, not listed above |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 1,000 |
| Fees For Non-Maintainence Of Balance Per Month | 6% Of Shortfall, Maximum Of INR 50
(Nil In Case Customer Has Availed Government Scheme {PMJJBY, PMSBY, Or APY} Or Has Received A Credit Of INR 5,000 in a Month) |
| PARAMETRES |
|---|
| Maximum Credit Amount Allowed Per Month in Account - INR 1,00,000 |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 5 Free Financial Transactions a Month at AU SFB ATM |
| Unlimited Online Payments – RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To 5 Transactions Or INR 50,000 Per Month Whichever Is Earlier |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile/ Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| 5 Free Transactions a Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | RuPay Classic |
| Annual Fees# | INR 200 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 5 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 50,00 Per Month, Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARAMETRES |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| Maximum credit amount allowed per month in account – INR 1,00,000/- |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Quarterly Balance (AQB) | Average Quarterly Balance (AQB) Of INR 25 Lakhs In Savings Account Or
Total Relationship Value (TRV) Of INR 2 Crores
(TRV Includes Savings Account Average Quarterly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU ivy Debit Card |
| Annual Fees | Nil*
*In Case Of AU ivy Account Downgrade/Closure Basis Customer Consent Within 12 Months Of Program On-Boarding To AU ivy Program, AU ivy Debit Card Charge Of INR 5,000/- Plus GST Will Be Levied |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | Nil |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | Nil |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Nil |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Free |
| Cash Pick-Up / Delivery | Free |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | Nil |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Nil |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | Nil |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | Nil |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICUALRS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes/cess are subject to change from time to time |
| As per RBI guidelines, business/commercial transactions are not permitted in the Savings and Salary Account |
| The above fees are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of fees will not be subject to account closure fees |
| Penal charges and non-maintenance fees are not applicable once the account becomes inoperative/dormant |
| Other Free Services include Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hotlisting, Replacement of Damaged/Lost/Stolen Cards, Duplicate Statements. Balance Enquiry, E-mail Alerts, |
| Banker's verification (Address/Signature/Photo), Nomination Facility, Utility Bill payment through Net Banking/AU0101 App, Passbook issuance, DD Revalidation, Charge Slip Retrieval, PIN Generation Account closure & Debit card Reissuance |
| Abbreviations/Short-forms used: "INR- Indian Rupee, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, NEFT - National Electronic Fund Transfer, 'DD-Demand Draft, ECS -Electronic Clearing System, 'SMS'-Short Message Service, 'IMPS - Immediate Payment Service, 'AEPS' Aadhaar Enabled Payment System. 'NACH' National Automated Clearing House, 'UPI Unified Payments Interface. 'NRO' Non-Resident Ordinary, 'NRE' Non-Resident External |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 years shall be treated as inoperative/dormant account. The service charges levied by the bank or the interest credited by the bank shall not be considered 'customer-induced transaction'. |
| Doorstep banking facility is available at select locations only and will be offered at the sole discretion of AU Small Finance Bank. Incidental charges on these extended services shall be applicable |
| The account will be downgraded in case of non-maintenance of program eligibility criteria for 2 consecutive quarters. The Terms and Conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank in for further details |
| In case of AU ivy account downgrade/closure basis customer consent within 12 months of program on-boarding to AU ivy program, AU ivy Debit Card charge of INR 5,000/- plus GST will be levied on the account linked to the card prior to closing or downgrading the accounts(s) |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 2 quarters, a default AU Debit Card for lower variant account will be issued, post conversion to lower variant. AU ivy Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new Debit Card, whichever is earlier |
| In case customer holding lower variant account continues to use AU ivy Debit Card, Debit Card charge of INR 5,000/- plus GST will be levied on the linked account on card anniversary |
| Standard charges applicable for all other services and products, not listed above |
| This SOC document is effective July 1, 2025 or later and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Quarterly Balance (AQB) | Net Salary Credit >= Rs. 5 Lakhs Per Month Or
Average Quarterly Balance (AQB) Of INR 25 Lakhs In Savings Account Or Total Relationship Value (TRV) Of INR 2 Crores
(TRV Includes Savings Account Average Quarterly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | AU ivy Debit Card |
| Annual Fees | Nil*
*In Case Of AU ivy Account Downgrade/Closure Basis Customer Consent Within 12 Months Of Program On-Boarding To AU ivy Program, AU ivy Debit Card Charge Of INR 5,000/- Plus GST Will Be Levied |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | Nil |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | Nil |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Nil |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Free |
| Cash Pick-Up / Delivery | Free |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | Nil |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Nil |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | Nil |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | Nil |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICUALRS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes/cess are subject to change from time to time |
| As per RBI guidelines, business/commercial transactions are not permitted in the Savings and Salary Account |
| The above fees are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of fees will not be subject to account closure fees |
| Penal charges and non-maintenance fees are not applicable once the account becomes inoperative/dormant |
| Other Free Services include Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hotlisting, Replacement of Damaged/Lost/Stolen Cards, Duplicate Statements. Balance Enquiry, E-mail Alerts, |
| Banker's verification (Address/Signature/Photo), Nomination Facility, Utility Bill payment through Net Banking/AU0101 App, Passbook issuance, DD Revalidation, Charge Slip Retrieval, PIN Generation Account closure & Debit card Reissuance |
| Abbreviations/Short-forms used: "INR- Indian Rupee, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, NEFT - National Electronic Fund Transfer, 'DD-Demand Draft, ECS -Electronic Clearing System, 'SMS'-Short Message Service, 'IMPS - Immediate Payment Service, 'AEPS' Aadhaar Enabled Payment System. 'NACH' National Automated Clearing House, 'UPI Unified Payments Interface. 'NRO' Non-Resident Ordinary, 'NRE' Non-Resident External |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 years shall be treated as inoperative/dormant account. The service charges levied by the bank or the interest credited by the bank shall not be considered 'customer-induced transaction'. |
| Doorstep banking facility is available at select locations only and will be offered at the sole discretion of AU Small Finance Bank. Incidental charges on these extended services shall be applicable |
| The account will be downgraded in case of non-maintenance of program eligibility criteria for 2 consecutive quarters. The Terms and Conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank in for further details |
| In case of AU ivy account downgrade/closure basis customer consent within 12 months of program on-boarding to AU ivy program, AU ivy Debit Card charge of INR 5,000/- plus GST will be levied on the account linked to the card prior to closing or downgrading the accounts(s) |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 2 quarters, a default AU Debit Card for lower variant account will be issued, post conversion to lower variant. AU ivy Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new Debit Card, whichever is earlier |
| In case customer holding lower variant account continues to use AU ivy Debit Card, Debit Card charge of INR 5,000/- plus GST will be levied on the linked account on card anniversary |
| Standard charges applicable for all other services and products, not listed above |
| This SOC document is effective July 1, 2025 or later and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Quarterly Balance (AQB) | INR 2,000 Or Fixed Deposit Of INR 25,000 |
| Fees For Non-Maintainence Of Balance Per Month | 6% Of Shortfall, Maximum Of INR 100 Non Maintenance Charges Will Be Waived Off If The Customer Has An Active Loan With AU SFB |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 25 Free Financial Transactions a Month at AU SFB ATM |
| Unlimited Online Payments - RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 5 Free Transactions a Month at Non AU SFB ATM |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | RuPay Classic |
| Annual Fees# | INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 25 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 /Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 5,000 Or Fixed Deposit Of INR 50,000 |
| Fees For Non-Maintainence Of Balance Per Month | 6% Of Shortfall, Maximum Of INR 300 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| 10 Free Financial Transactions a Month at AU SFB ATM. |
| Unlimited Online Payments - RTGS, NEFT, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier |
| ATM Decline Due To Insufficient Funds Is Free at AU SFB ATM |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| 5 Free Transactions a Month at Non AU SFB ATM |
| Passbook Issuance |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | RuPay Platinum |
| Annual Fees# | INR 499 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To 5 Transactions Or INR 2 Lakhs Per Month, Whichever Is Earlier. Post Which INR 5 / 1000 (Min. INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 10,000 (NRE + NRO) |
| Fees For Non-Maintainence Of Balance Per Month | 6% Of Shortfall, Maximum Of INR 600 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Stop Cheque Through Net / Mobile / Phone Banking |
| SMS Alerts |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Classic |
| Transactions at Non AU SFB ATM Within India | Post 15 Free Transactions, INR 23 Per Transaction For Financial Transaction and INR 10 Per Transaction For Non-Financial Transaction |
| Annual Fees | INR 299 |
| Transactions at AU SFB ATM | Post 10 Free Transactions, INR 23 Per Transaction For Financial Transactions |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | 5 Transactions Or INR 5 Lakh Free Per Month Whichever Is Earlier. Post Which INR 5/1000 (Min. 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Visits / Month Free, INR 100 / Visit Thereafter |
| Cash Pick-Up / Delivery^ | On Call Service: 10 Free Visit Per Month, Thereafter- Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 /Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 charged towards delivery fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| This SOC document is effective 1st Oct 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 1,00,000 (NRE + NRO) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For M + 3 Months (Where M Is The Month Of Account Opening) 6% Of Shortfall, Maximum Of INR 600 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM |
| Stop Cheque Through Net / Mobile / Phone Banking |
| SMS Alerts |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Visa Platinum |
| Transactions at Non AU SFB ATM Within India | 15 Free A Month / Thereafter INR 23 For Financial Transactions & INR 10 For Non Financial Transaction |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 100 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Free at AU SFB ATM, INR 25 / Instance For Others |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Not Allowed |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit (Local) |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Nil |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 charged towards delivery fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| This SOC document is effective 1st Oct 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 1,00,000 (NRE + NRO) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For M + 3 Months (Where M Is The Month Of Account Opening) 6% Of Shortfall, Maximum Of INR 600 |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB ATM |
| Stop Cheque Through Net / Mobile / Phone Banking |
| SMS Alerts |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Domestic RuPay Platinum |
| Transactions at Non AU SFB ATM Within India | 15 Free A Month / Thereafter INR 23 For Financial Transactions & INR 10 For Non Financial Transaction |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Free at AU SFB ATM, INR 25 / Instance For Others |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | 5 Transactions Or INR 5 Lakh Free Per Month Whichever Is Earlier. Post Which INR 5/1000 (Min. 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit (Local) |
| Cash Pick-Up / Delivery^ | On Call Service: 10 Free Visit Per Month, Thereafter |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 Ps. Per SMS Charge, Max Cap at INR 15 / Quarter (Only Non-Mandatory SMS) |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Nil |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 charged towards delivery fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| This SOC document is effective 1st Oct 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 5,00,000 (NRE + NRO) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For M + 3 Months (Where M Is The Month Of Account Opening) 6% Of Shortfall, Maximum Of INR 600 |
| PARAMETERS |
|---|
| Debit Card Annual Fees |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM Within India |
| No Cross Currency Mark Up Charges |
| Unlimited Cash Withdrawal at all AU SFB Branches (Cash Deposit Is Not Allowed In NRE Account) |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| SMS Alerts |
| Issuance Of PAP (Payable at Par) Cheque Book |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local And Outstation Cheque Collections at AU SFB Locations |
| Outstation Cheque Collections at Correspondence Bank and Other Location |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| Issuance Of Adhoc Account Statement at AU SFB Branch |
| Unlimited DDs Payable at AU SFB Branches & at Correspondent Bank Locations |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Visa Signature |
| Transactions at Non AU SFB ATM Within India | Nil |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 100 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Not Allowed |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Free Visits / Month, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 charged towards delivery fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| This SOC document is effective 1st Oct 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | INR 5,00,000 (NRE + NRO) |
| Fees For Non-Maintainence Of Balance Per Month | Nil For M + 3 Months (Where M Is The Month Of Account Opening) 6% Of Shortfall, Maximum Of INR 600 |
| PARAMETERS |
|---|
| Debit Card Annual Fees |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM Within India |
| No Cross Currency Mark Up Charges |
| Unlimited Cash Withdrawal at all AU SFB Branches (Cash Deposit Is Not Allowed In NRE Account) |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| SMS Alerts |
| Issuance Of PAP (Payable at Par) Cheque Book |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local And Outstation Cheque Collections at AU SFB Locations |
| Outstation Cheque Collections at Correspondence Bank and Other Location |
| Issuance Of Monthly and Half Yearly E-Mail Statement |
| Issuance Of Adhoc Account Statement at AU SFB Branch |
| Unlimited DDs Payable at AU SFB Branches & at Correspondent Bank Locations |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Platinum |
| Transactions at Non AU SFB ATM Within India | Nil |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Nil |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | 10 Free Visits / Month, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: 10 free visits per month thereafter, Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 charged towards delivery fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| This SOC document is effective 1st Oct 2025 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Current Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account And Current Account OR Total Relationship Value (TRV) Of INR 30 Lakhs (TRV Includes Savings Account Average Monthly Balance + Current Account Average Monthly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil (However, Customers Not Meeting The Program Eligibility Criteria For Six Consecutive Months Will Be Converted To a Lower Variant) |
| PARAMETERS |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| ATM Decline Due To Insufficient Funds at any Bank’S ATM Within / Outside India |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Fund Transfer via RTGS, NEFT, UPI & IMPS Through Digital & Branch Banking |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Cancellation / Revalidation Of Demand Draft |
| Issuance Of Subsequent Cheque Book |
| Complimentary Pickup And Delivery Of Instruments Like Cheque, Demand Draft, Etc |
| Stop Payment Of Cheques at The Branch / Online |
| Outstation Cheque Collection On Corresponding & Other Bank Locations |
| Issuance Of Adhoc Account Statement |
| Retrieval Of Cheque/Instructions |
| SMS Alerts |
| AEPS Mini Statement |
| Account Closure |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Mastercard World |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Annual Fees | Nil* *In Case Of AU Eternity Account Closure Or Customer Induced Conversion To Lower Variant, AU Eternity Debit Card Annual Maintenance Charge Of INR 2000 Plus Gst Will Be Levied |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | INR 100 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0.90% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | NA |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Nil |
| Cash Pick-Up / Delivery^ | NA |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | First 30 Cheques Free, Thereafter INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICUALRS |
|---|
| Charges specified in the document are applicable for all products (Savings, Salary, NR & Current Account) under the program unless specified otherwise |
| As per RBI guidelines, Business/ Commercial transactions are not permitted in savings and salary account |
| There will be no charges for non-maintenance of program criteria. However, customers not meeting the program eligibility criteria for six consecutive months will be converted to a lower variant |
| SMS Insta Alerts applicable for Current Account are sent for day end balance / transactions above a threshold / low balance |
| Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge |
| Penal charges and non-maintenance charges are not applicable once the account becomes inoperative / dormant |
| Other Free Services: Standing Instruction Maintenance, Dormancy Activation, Card Hotlisting, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, Account Closure, Email Alerts, Record retrieval, Banker's verification (Address/Signature / Photo) |
| The above charges are subject to revision with a prior intimation of 30 days to all account holder. Closure of account due to revision of charges will not be subject to account closure charges |
| Charges mentioned are exclusive of GST. The applicable taxes / cesses are subject to change from time to time |
| The bank reserve the right to downgrade the account if the customer is not maintaining the required program criteria. Net Salary Credit criteria will be considered only in AU Eternity Salary Account under Primary Group ID |
| Doorstep Banking service is available at select locations with sole discretion of AU Small Finance Bank. For beyond city limit services, the actual service charges will be applicable to customer on case-to-case basis |
| For newly opened Current Accounts, cash deposit free limit basis AMB criteria will be applicable effective third month post account opening.eg: for accounts opened in January, cash deposit limit in April will be provided basis March AMB |
| In case of AU Eternity Account closure or customer induced conversion to lower variant, AU Eternity Debit Card Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the account linked to the card prior to closing or conversion to lower variant |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 6 months, default Debit Card for lower variant account will be issued, post conversion to lower variant. AU Eternity Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new card, whichever is earlier |
| In case customer holding lower variant account continues to use AU Eternity Debit Card, Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the linked account on card anniversary. |
| This service document is effective 1st Oct 2025 and is applicable until further modified |
| Abbreviations / short-forms used: 'INR'- Indian Rupee, 'txn' transaction, 'p.m' - per month, '<'less than, '>' greater than, 'min' minimum, 'max' maximum. 'ATM' Automatic Teller Machine, 'RTGS' Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'UPI' - Unified Payment Interface, 'PAP' Payable at Par, 'DD' Demand Draft, 'ECS' Electronic Clearing System, 'SMS' Short Message Service, 'NACH' National Automated Clearing House |
| The terms and conditions, as defined by AU Small Finance Bank (SFB), apply. Please refer www.au.bank.in for further details |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Current Account OR Average Monthly Balance (AMB) Of INR 10 Lakhs In Savings Account And Current Account OR Total Relationship Value (TRV) Of INR 30 Lakhs (TRV Includes Savings Account Average Monthly Balance + Current Account Average Monthly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil (However, Customers Not Meeting The Program Eligibility Criteria For Six Consecutive Months Will Be Converted To a Lower Variant) |
| PARAMETERS |
| Unlimited Debit Card Transactions at AU SFB ATM and Other Bank ATM |
| ATM Decline Due To Insufficient Funds at any Bank’S ATM Within / Outside India |
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Fund Transfer via RTGS, NEFT, UPI & IMPS Through Digital & Branch Banking |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Cancellation / Revalidation Of Demand Draft |
| Issuance Of Subsequent Cheque Book |
| Complimentary Pickup And Delivery Of Instruments Like Cheque, Demand Draft, Etc |
| Stop Payment Of Cheques at The Branch / Online |
| Outstation Cheque Collection On Corresponding & Other Bank Locations |
| Issuance Of Adhoc Account Statement |
| Retrieval Of Cheque/Instructions |
| SMS Alerts |
| AEPS Mini Statement |
| Account Closure |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | RuPay Platinum |
| Transactions at Non AU SFB ATM Within India | Nil |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Free Up To INR 7 Lakhs Per Month, INR 5 Per INR 1,000 Post Free Limit (Min. INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Nil |
| Cash Pick-Up / Delivery^ | 1 Free Visit Of Up To INR 5 Lakhs Per Day, Thereafter On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch Monthly Pick Up & Delivery Service: Upto 2 Lakhs - INR 2000 Per Month INR 2 Lakhs To Less Than INR 5 Lakhs - INR 5000 Per Month INR 5 Lakhs To Less Than INR 10 Lakhs -INR 14000 Per Month Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | INR 500 / Instance |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | First 30 Cheques Free, Thereafter INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICUALRS |
|---|
| Charges specified in the document are applicable for all products (Savings, Salary, NR & Current Account) under the program unless specified otherwise |
| As per RBI guidelines, Business/ Commercial transactions are not permitted in savings and salary account |
| There will be no charges for non-maintenance of program criteria. However, customers not meeting the program eligibility criteria for six consecutive months will be converted to a lower variant |
| SMS Insta Alerts applicable for Current Account are sent for day end balance / transactions above a threshold / low balance |
| Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge |
| Penal charges and non-maintenance charges are not applicable once the account becomes inoperative / dormant |
| Other Free Services: Standing Instruction Maintenance, Dormancy Activation, Card Hotlisting, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, Account Closure, Email Alerts, Record retrieval, Banker's verification (Address/Signature / Photo) |
| The above charges are subject to revision with a prior intimation of 30 days to all account holder. Closure of account due to revision of charges will not be subject to account closure charges |
| Charges mentioned are exclusive of GST. The applicable taxes / cesses are subject to change from time to time |
| The bank reserve the right to downgrade the account if the customer is not maintaining the required program criteria. Net Salary Credit criteria will be considered only in AU Eternity Salary Account under Primary Group ID |
| Doorstep Banking service is available at select locations with sole discretion of AU Small Finance Bank. For beyond city limit services, the actual service charges will be applicable to customer on case-to-case basis |
| For newly opened Current Accounts, cash deposit free limit basis AMB criteria will be applicable effective third month post account opening.eg: for accounts opened in January, cash deposit limit in April will be provided basis March AMB |
| In case of AU Eternity Account closure or customer induced conversion to lower variant, AU Eternity Debit Card Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the account linked to the card prior to closing or conversion to lower variant |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 6 months, default Debit Card for lower variant account will be issued, post conversion to lower variant. AU Eternity Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new card, whichever is earlier |
| In case customer holding lower variant account continues to use AU Eternity Debit Card, Annual Maintenance Charge of INR 2,000/- plus GST will be levied on the linked account on card anniversary. |
| This service document is effective 1st Oct 2025 and is applicable until further modified |
| Abbreviations / short-forms used: 'INR'- Indian Rupee, 'txn' transaction, 'p.m' - per month, '<'less than, '>' greater than, 'min' minimum, 'max' maximum. 'ATM' Automatic Teller Machine, 'RTGS' Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'UPI' - Unified Payment Interface, 'PAP' Payable at Par, 'DD' Demand Draft, 'ECS' Electronic Clearing System, 'SMS' Short Message Service, 'NACH' National Automated Clearing House |
| The terms and conditions, as defined by AU Small Finance Bank (SFB), apply. Please refer www.au.bank.in for further details |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Average Quarterly Balance (AQB) Of INR 25 Lakhs In Savings Account Or Total Relationship Value (TRV) Of INR 2 Crores (TRV Includes Savings Account Average Quarterly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Visa Infinite |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Annual Fees | Nil* *In Case Of AU Ivy Account Downgrade/Closure Basis Customer Consent Within 12 Months Of Program On-Boarding To AU Ivy Program, AU Ivy Debit Card Charge Of INR 5,000/- Plus Gst Will Be Levied |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | Nil |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | Nil |
| Replacement Of Lost / Stolen Card | Nil |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Nil |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Free |
| Cash Pick-Up / Delivery^ |
Free |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | Nil |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Nil |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICUALRS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes/cess are subject to change from time to time |
| As per RBI guidelines, business/commercial transactions are not permitted in the Savings and Salary Account |
| The above fees are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of fees will not be subject to account closure fees |
| Penal charges and non-maintenance fees are not applicable once the account becomes inoperative/dormant |
| Other Free Services include Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hotlisting, Replacement of Damaged/Lost/Stolen Cards, Duplicate Statements. Balance Enquiry, E-mail Alerts, |
| Banker's verification (Address/Signature/Photo), Nomination Facility, Utility Bill payment through Net Banking/AU0101 App, Passbook issuance, DD Revalidation, Charge Slip Retrieval, PIN Generation Account closure & Debit card Reissuance |
| Abbreviations/Short-forms used: "INR- Indian Rupee, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, NEFT - National Electronic Fund Transfer, 'DD-Demand Draft, ECS -Electronic Clearing System, 'SMS'-Short Message Service, 'IMPS - Immediate Payment Service, 'AEPS' Aadhaar Enabled Payment System. 'NACH' National Automated Clearing House, 'UPI Unified Payments Interface. 'NRO' Non-Resident Ordinary, 'NRE' Non-Resident External |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 years shall be treated as inoperative/dormant account. The service charges levied by the bank or the interest credited by the bank shall not be considered 'customer-induced transaction'. |
| Doorstep banking facility is available at select locations only and will be offered at the sole discretion of AU Small Finance Bank. Incidental charges on these extended services shall be applicable |
| The account will be downgraded in case of non-maintenance of program eligibility criteria for 2 consecutive quarters. The Terms and Conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank in for further details |
| In case of AU ivy account downgrade/closure basis customer consent within 12 months of program on-boarding to AU ivy program, AU ivy Debit Card charge of `5,000/- plus GST will be levied on the account linked to the card prior to closing or downgrading the accounts(s) |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 2 quarters, a default AU Debit Card for lower variant account will be issued, post conversion to lower variant. AU ivy Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new Debit Card, whichever is earlier |
| In case customer holding lower variant account continues to use AU ivy Debit Card, Debit Card charge of `5,000/- plus GST will be levied on the linked account on card anniversary |
| This SOC document is effective July 1, 2025 or later and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Average Quarterly Balance (AQB) Of INR 25 Lakhs In Savings Account Or Total Relationship Value (TRV) Of INR 2 Crores (TRV Includes Savings Account Average Quarterly Balance + Fixed Deposit Balance + Mutual Fund AUM With AU SFB) |
| Fees For Non-Maintainence Of Balance Per Month | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Rupay Platinum |
| Transactions at Non AU SFB ATM Within India | Unlimited |
| Annual Fees | Nil |
| Transactions at AU SFB ATM | Unlimited |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | Nil |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 0% |
| PARAMETERS | PARTICULARS |
|---|---|
| Cash Deposit - All Branches | Nil |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | Free |
| Cash Pick-Up / Delivery^ |
Free |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | Nil |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Nil |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | Nil |
| DD Payable at AU SFB Locations - Net / Mobile Banking | |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | |
| Issuance Of Subsequent Cheque Book |
| PARTICUALRS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes/cess are subject to change from time to time |
| As per RBI guidelines, business/commercial transactions are not permitted in the Savings and Salary Account |
| The above fees are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of fees will not be subject to account closure fees |
| Penal charges and non-maintenance fees are not applicable once the account becomes inoperative/dormant |
| Other Free Services include Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hotlisting, Replacement of Damaged/Lost/Stolen Cards, Duplicate Statements. Balance Enquiry, E-mail Alerts, |
| Banker's verification (Address/Signature/Photo), Nomination Facility, Utility Bill payment through Net Banking/AU0101 App, Passbook issuance, DD Revalidation, Charge Slip Retrieval, PIN Generation Account closure & Debit card Reissuance |
| Abbreviations/Short-forms used: "INR- Indian Rupee, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, NEFT - National Electronic Fund Transfer, 'DD-Demand Draft, ECS -Electronic Clearing System, 'SMS'-Short Message Service, 'IMPS - Immediate Payment Service, 'AEPS' Aadhaar Enabled Payment System. 'NACH' National Automated Clearing House, 'UPI Unified Payments Interface. 'NRO' Non-Resident Ordinary, 'NRE' Non-Resident External |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 years shall be treated as inoperative/dormant account. The service charges levied by the bank or the interest credited by the bank shall not be considered 'customer-induced transaction'. |
| Doorstep banking facility is available at select locations only and will be offered at the sole discretion of AU Small Finance Bank. Incidental charges on these extended services shall be applicable |
| The account will be downgraded in case of non-maintenance of program eligibility criteria for 2 consecutive quarters. The Terms and Conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank in for further details |
| In case of AU ivy account downgrade/closure basis customer consent within 12 months of program on-boarding to AU ivy program, AU ivy Debit Card charge of `5,000/- plus GST will be levied on the account linked to the card prior to closing or downgrading the accounts(s) |
| In case of bank induced downgrade due to non-maintenance of program criteria for consecutive 2 quarters, a default AU Debit Card for lower variant account will be issued, post conversion to lower variant. AU ivy Debit Card will be auto hot-listed on activating new Debit Card or post 60 days from issuance of new Debit Card, whichever is earlier |
| In case customer holding lower variant account continues to use AU ivy Debit Card, Debit Card charge of `5,000/- plus GST will be levied on the linked account on card anniversary |
| This SOC document is effective July 1, 2025 or later and is applicable until further modified |
| PARTICULARS | PARAMETERS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB and Other Bank ATM |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Debit Card Annual Fees |
| SMS Alerts |
| 10 Visits / Month Free For Pick-Up Or Delivery Of Instruments |
| 5 Visits / Month Free For Cash Pick-Up Or Delivery |
| NEFT & RTGS Carried Out at Branch |
| Free Cheque Book |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Visa Platinum |
| Annual Fees# | NA |
| Transactions at Non AU SFB ATM Within India | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | NA |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | Low Denomination Notes - Upto INR 10,000 : Nil Above INR 10,000 : 0.5% Of The LDN Deposited (Min Amount : Rs 50/-)
Coins - Upto INR 100 : Nil Above INR 100 : 5% On Entire Amount of Coins Deposited To Charged |
| Pick-Up Or Delivery Of Instruments | 10 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | 5 Visits / Month Free, Thereafter INR 250 / Transaction Up To INR 2 Lakhs |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB and Other Bank ATM |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To INR 5 Lakhs Per Month |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Debit Card Annual Fees |
| SMS Alerts |
| 10 Visits / Month Free For Pick-Up Or Delivery Of Instruments |
| 5 Visits / Month Free For Cash Pick-Up Or Delivery |
| NEFT & RTGS Carried Out at Branch |
| Free Cheque Book |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | Visa Platinum |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 150 / instance for financial transactions, INR 25 / instance for non-financial transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To INR 5 Lakhs Per Month. Post Which INR 5/1000 (Min INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | Low Denomination Notes - Upto INR 10,000 : Nil Above INR 10,000 : 0.5% Of The LDN Deposited (Min Amount : Rs 50/-)
Coins - Upto INR 100 : Nil Above INR 100 : 5% On Entire Amount of Coins Deposited To Charged |
| Pick-Up Or Delivery Of Instruments | 10 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | 5 Visits / Month Free, Thereafter INR 250 / Transaction Up To INR 2 Lakhs |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction - INR 500; thereafter - INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Free Up To 100 Deposits. Post That INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Debit Card Transactions at AU SFB and Other Bank ATM |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To INR 5 Lakhs Per Month |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| Debit Card Annual Fees |
| SMS Alerts |
| 10 Visits / Month Free For Pick-Up Or Delivery Of Instruments |
| 5 Visits / Month Free For Cash Pick-Up Or Delivery |
| NEFT & RTGS Carried Out at Branch |
| Free Cheque Book |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | Visa Platinum |
| Annual Fees# | Nil |
| Transactions at Non AU SFB ATM Within India | Nil |
| Transactions at AU SFB ATM | Nil |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To INR 5 Lakhs Per Month. Post Which INR 5/1000 (Min INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | Low Denomination Notes - Upto INR 10,000 : Nil Above INR 10,000 : 0.5% Of The LDN Deposited (Min Amount : Rs 50/-)
Coins - Upto INR 100 : Nil Above INR 100 : 5% On Entire Amount of Coins Deposited To Charged |
| Pick-Up Or Delivery Of Instruments | 10 Visits Per Month Free, Thereafter INR 100 / Visit |
| Cash Pick-Up / Delivery^ | 5 Visits / Month Free, Thereafter INR 250 / Transaction Up To INR 2 Lakhs |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Free Up To 100 Deposits. Post That INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | Nil |
| AEPS Mini Statement | First 5 Transactions Free, INR 3 / Transaction Post Free Transactions |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| 5 free financial transactions a month & unlimited free non-financial transaction at AU SFB ATM |
| 5 free transactions a month including financial + non-financial transactions at another bank ATM |
| Unlimited Fund transfer (Online) - RTGS, NEFT, UPI |
| Unlimited DDs Payable at AU Bank locations and at correspondent bank locations |
| Stop Cheque through Net / Mobile / Phone Banking |
| Local Cheque Collections at funds is free at AU Bank locations |
| Issuance of Monthly and Half Yearly E-mail statement |
| PARAMETERS | PARTICULARS |
|---|---|
| Card# | As per the card held prior to change in account |
| Annual Fees# | AU Royale Debit Card – INR 1399 AU Platinum Debit Card – INR 499 AU Gold Debit Card – INR 349 |
| Transactions at Non AU SFB ATM Within India | Post 5 Free Financial + Non-Financial Transactions, INR 23 For Financial Transactions And INR 10 For Non-Financial Transactions |
| Transactions at AU SFB ATM | Post 5 Free Transactions, INR 23 For Financial Transactions |
| Transactions at Other Bank ATM Outside India | INR 150 / Instance For Financial Transactions, INR 25 / Instance For Non-Financial Transactions |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | INR 25 / Instance For Other Bank ATM |
| Replacement Of Lost / Stolen Card | INR 200 / Instance |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | 3.50% |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | No free cash limits (includes deposit & withdrawal), charges of INR 5 / 1000 (min INR 100) |
| RTGS Carried out at Branch | INR 10 / Transaction |
| NEFT Carried out at Branch | Up To 1 Lakh : INR 2 / Transaction Above 1 Lakh : INR 10 / Transaction |
| IMPS Online | Up To 10,000: INR 2.5 >10,000 To 1,00,000: INR 5 >1,00,000: INR 15 |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | NA |
| Pick-Up Or Delivery Of Instruments | INR 100 / Visit |
| Cash Pick-Up / Delivery^ | On Call Service: Up To INR 2 Lakhs - INR 750 INR 2 Lakhs To Less Than INR 5 Lakhs - INR 1100 INR 5 Lakhs To Less Than INR 10 Lakhs - INR 1800 Above INR 10 Lakhs - Contact Branch |
| Cancellation / Revalidation Of DD | INR 100 / Instrument |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | 1st transaction – INR 500; thereafter, INR 550 |
| Standing Instructions Failure Due To Insufficient Funds | INR 100 / Instance |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | INR 200 / Cheque |
| Stop Payment Of Cheques - Branch | INR 50 / Instruction |
| Retrieval Of Cheque / Instruction | INR 50 / Cheque |
| SMS Alerts* | INR 30 ps. Per SMS charge, max cap at INR 15/qtr (only non-mandatory SMS) |
| AEPS Mini Statement | INR 3 / Transaction |
| Account Closure Fees | Free |
| Charges For Statement Printout at Branches | INR 100 / Instance |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | INR 50 Charged Towards Delivery Fees |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| *Charge will be applicable on quarterly basis for customers who have subscribed for SMS alert facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge. |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates. |
#For any debit card variant other than the one stated above, the applicable annual charges will be as per the respective card. For more information please refer Debit Card fees section on https://www.au.bank.in/service-fee |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 05th April 2026 and is applicable until further modified |
| PARAMETERS | PARTICULARS |
|---|---|
| Minimum Average Monthly Balance (AMB) | Nil |
| Fees For Non-Maintainence Of Balance Per Month | NA |
| PARAMETERS |
|---|
| Unlimited Cash Withdrawal at any AU SFB Branch |
| Unlimited Online Payments – RTGS, NEFT, IMPS, UPI, Intra Bank Fund Transfer |
| Free Cash Deposit Of Up To INR 10 Lakhs Per Month |
| Unlimited DDs Payable at AU SFB Locations and at Correspondent Bank Locations |
| Stop Cheque Through Net / Mobile / Phone Banking |
| Local Cheque Collections at AU SFB Locations |
| Issuance Of Monthly and Half-Yearly E-Mail Statement |
| SMS Alerts |
| PARAMETERS | PARTICULARS |
|---|---|
| Card | NA |
| Annual Fees | Nil |
| Transactions at Non AU SFB ATM Within India | NA |
| Transactions at AU SFB ATM | NA |
| Transactions at Other Bank ATM Outside India | NA |
| ATM Declines Due To Insufficient Funds (Within / Outside India) | NA |
| Replacement Of Lost / Stolen Card | NA |
| Cross Currency Mark-Up (When You Use Your Debit Card For International Transactions, a Certain Mark -Up Fee Is Levied On The Amount) | NA |
| PARAMETERS | PARTICULARS |
|---|---|
| ##Cash Deposit - All Branches | Free Up To INR 10 Lakhs Per Month. Post Which INR 5/1000 (Min INR 100) |
| RTGS Carried out at Branch | Nil |
| NEFT Carried out at Branch | Nil |
| IMPS Online | Nil |
| Deposit Of Low Denomination Note And Coins - Per Day (Currency Note Of INR 50 & Below) | Nil |
| Pick-Up Or Delivery Of Instruments | Nil |
| Cash Pick-Up / Delivery^ |
Nil |
| Cancellation / Revalidation Of DD | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Instrument / Instruction Issued (Such As An Inward Cheque / ECS / NACH) from your Account, Returned Due To Insufficient Funds | Nil |
| Standing Instructions Failure Due To Insufficient Funds | Nil |
| Return Handling Charges For Other Bank Cheques Deposited In Your Account but Returned (Local / Outstation) | Nil |
| Stop Payment Of Cheques - Branch | Nil |
| Retrieval Of Cheque / Instruction | Nil |
| SMS Alerts* | Nil |
| AEPS Mini Statement | Nil |
| Account Closure Fees | Nil |
| Charges For Statement Printout at Branches | Nil |
| PARAMETERS | PARTICULARS |
|---|---|
| Outstation Cheque Collection - Corresponding & Other Bank Locations | INR 50 Charged Towards Delivery Fees |
| DD Payable at AU SFB Locations - Net / Mobile Banking | INR 50 Charged Towards Delivery Fees |
| Issuance Of Adhoc Account Statement Dispatched To Your Address Through Courier | INR 50 Charged Towards Delivery Fees |
| Issuance Of Subsequent Cheque Book | Nil |
| PARTICULARS |
|---|
| Fees mentioned are exclusive of GST. The applicable taxes / cess are subject to change from time to time |
| ^Branch Cash Deposit / withdrawal not considered |
| As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Account |
| The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges |
| Penal fees and non-maintenance fees are not applicable once the account becomes inoperative / dormant |
| Urban and Core are branch categories basis location mapping as defined by the Bank |
| Other Free Services: Standing Instruction Maintenance, ECS Instruction Maintenance, Card Hot listing, Replacement of Damaged Cards, Duplicate Statements, Balance Enquiry, E-mail Alerts, Banker's verification (Address / Signature / Photo), Nomination Facility, Utility Bill payment through Net Banking / Mobile Banking, Passbook Issuance, Charge Slip Retrieval, Pin Generation |
| Abbreviations / short-forms used: 'INR' - Indian Rupee, 'txn' - transaction, 'p.m.' - per month, '<' - less than, '>' - greater than, 'min' - minimum, 'max' - maximum, 'ATM' - Automatic Teller Machine, 'RTGS' - Real Time Gross Settlement, 'NEFT' - National Electronic Fund Transfer, 'DD' - Demand Draft, 'ECS' - Electronic Clearing System, 'SMS' - Short Message Service, ‘Fin’ – Financial |
| Accounts not having a 'customer induced transaction' (ATM withdrawal, cheque deposit, online transaction etc.) for a continued period of 2 year shall be treated as Dormant / Inoperative Account. The service charges levied by the bank or interest credited by the bank shall not be considered as a 'customer-induced transaction' |
| Doorstep banking service is available at selective location at sole discretion of AU Small Finance Bank |
| The terms and conditions, as defined by AU Small Finance Bank, apply. Please refer www.au.bank.in for further details |
| Standard charges applicable for all other services and products, not listed above |
| Debit Card annual charges (inclusive of taxes) for first year is levied on debit card issuance date and on card anniversary date for subsequent years. These charges will be automatically deducted from your account on such dates |
| ##Cash deposit transactions carried out through AU Small Finance Bank Branches, ATMs/CDMs (Cash Deposit Machines), and AEPS (Aadhaar Enabled Payment System) channels shall be aggregated for the purpose of determination and application of applicable cash deposit charges, as per the Schedule of Charges. |
| This SOC document is effective 1st May 2025 and is applicable until further modified |
Download PDF for all old Savings Account service fees and charges
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Download PDF for all old Loan Account service fees and charges
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Terms and conditions as per respective product will apply.
For Fincare Schedule of Charges, click here.
To know more about your branch category, click here.