About Group Care 360 Wellness

How This Plan Works

Unlimited E-Consultation With Doctor (General Physician)

E-Pharmacy Voucher Worth ₹250

Get covered for your pharma expenses

Free Annual Health Check-Up

This product applicable only for Existing Customers of AU Small Finance Bank.

Care Health Insurance Limited Registered Office: 5th Floor, 19 Chawla House, Nehru Place, New Delhi-110019 Correspondence Office: Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector-43, Gurugram-122009 (Haryana) Website: www.careinsurance.com Website/ link: https://www.careinsurance.com/contact-us.html Toll free (whatsApp number): 8860402452.
Disclaimer: This is only summary of selective features of product . For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale. Please seek the advice of your insurance advisor if you require any further information or clarification.

AU Small Finance Bank is a Corporate Agent of Care Health Insurance Limited bearing Certificate Number CA0515 and its Registered Office is at 19-A Dhuleshwar Garden, Ajmer Road, Jaipur - 302001, Rajasthan. The insurance products are offered and underwritten by Care Health Insurance Limited. Servicing of the policy and adjudication of claims is sole responsibility of Care Health Insurance Limited and AU Small Finance Bank cannot be held liable for the same.

Insurance is a subject matter of solicitation. CIN: U66000DL2007PLC161503 UIN: RHIHLGP20126V011920

(Composite, valid till 30/08/2026) CIN: L36911RJ1996PLC011381 Tel.:1800 1200 1200 / 1800 26 66677 ; website: www.aubank.in “The purchase by AU Small Finance Bank’s customer of any insurance products offered by Care Health Insurance is purely on voluntary basis and the policy is not a linked product of any other facility offered by AU Small Finance Bank.”

IRDAI Registration Number - 148

How to get insured?

  • AU customers and non-AU customers can buy insurance via these modes:

AU 0101 App

24x7 help

AU Bank ATM/ branch

Why AU

  • <p>National presence</p>

    National presence

    Bank with us through a network of 2,700+ touchpoints .

  • <p>Get a bit more</p>

    Get a bit more

    Enjoy quality services at competitive rates.

  • <p>Visit branches without the wait</p>

    Visit branches without the wait

    Our ample touchpoints ensure all our customers are conveniently served.

  • <p>Superfast app</p>

    Superfast app

    Manage and track all your transactions on the AU 0101 App.

  • <p>Sustained growth</p>

    Sustained growth

    Expanding by every quarter, with a balance sheet of over ₹1 lakh crore.

App Download Card AULogo

Bank anywhere anytime, on the AU 0101 
mobile app

  • View balance and transactions View balance and transactions
  • Download account statement Download account statement
  • Request cheque book Request cheque book
Face 40+ lakh customers banking on app

Not sure which policy is right for you?

  • Personal assistance
  • No spam

Customer support

24x7 help

Group Care 360 Wellness FAQs

Who will be covered in this plan?

This plan cover AU Small Finance Bank Customers only

How can I avail these benefit?

  1. Download the Care Health Insurance App from Google Play/App Store and Click here to know the procedure for availing the benefits
  2. Login with your registered mobile number, given at the time of enrolment
  3. Details of respective benefits will be shown

What is the time for e-consultation?

You can avail doctor consultation any day between 10 AM to 8 PM

How many times can I avail e-Consultation in a year?

You are allowed e-consultation unlimited times in a year. The service is available only after registration on the CARE HEALTH INSURANCE Mobile Application

What is the process for availing e-consultation?

  1. Open Care Health Insurance App and Select "Consult Now" option
  2. Select doctor from the listing and click on "consult now"
  3. You will be directed to a chat page wherein you can converse with the doctor. Alternatively you can also opt for voice call and you will be connected within 30 minutes
  4. You can upload consultation related documents while consulting the doctor
  5. You can download your prescription by clicking download option

How can I avail pharmacy benefit?

In order to avail the Pharmacy benefit, please follow the below mentioned process:

  1. Click on "Reward" Tab
  2. Scroll through to view Pharmacy voucher details
  3. View the offer and click on Confirm purchase
  4. Voucher will be generated of the specified pharmacy which can be utilized at network website/app

Can I buy medicine/pharmacy from my nearby store and claim the amount from company?

You can avail Pharmacy benefits only at applicable network.

What are the tests included in health check-up benefit?

Below mentioned tests are included in health check-up benefit:

  1. Test Parameters Name
  2. Lipid Profile
  3. Diabetic screening
  4. Complete Urine Examination
  5. Thyroid Profile
  6. Complete Hemogram

How can I use health check-up benefit?

In order to avail the Health Check-up please follow the below mentioned steps:

  1. Click on “Reward” Tab.
  2. Scroll through to view Health Check-up voucher details
  3. View the offer and click on Confirm purchase
  4. Voucher will be generated
  5. Customer will get a call on registered mobile no. for appointment booking
  6. Customer can choose their preferred diagnostic lab/location form the options provided
  7. Upon confirmation, the phlebotomist will visit the address (given by customer) and collect the sample
  8. Report will be generated within 48-72 hours and will be made available on registered mail id

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