(For AU Small Finance Bank Customers)

As part of our ongoing efforts to serve you better, AU Small Finance Bank will be carrying out a scheduled system activity. During this period, certain banking services will be unavailable.

Service Unavailability Details

Date: April 12, 2026
Time: 12:00 AM (Midnight) To 06:00 AM (Morning)
Duration: 6 hours

Services Affected:

• Fund Transfer: UPI^, NEFT/ RTGS^#, IMPS, Internal Fund Transfer, Adhaar Enabled Payment Service, Scheduled Payments* (including NACH Services)
• Digital Banking: Mobile Banking App, Retail Internet Banking, Corporate Internet Banking, Website Digital Services, Chatbot, Video Banking, WhatsApp Banking, IVR Servicing
• Payments: ATM, Debit Card^** (Ecom / POS), Bill Payment, FASTag Recharge

# Inward credits may be delayed on April 12, 2026 from 12:00 AM to 06:00 AM.
* Scheduled Payments (NACH services) will remain unavailable from April 11, 2026 – 12:00 AM to April 12, 2026 – 11:59 PM (IST).
^ UPI services will not be available on April 11, 2026 from 12:00 AM to 01:30 AM (IST).
** Transactions via ATM/POS/eCom using Debit Card will be available up to ₹5,000 or balance available, whichever is lower.

We request customers to plan important transactions, payments, or cash withdrawals in advance to avoid inconvenience.

We appreciate your understanding and cooperation as we work towards enhancing our systems and delivering a better banking experience.

Warm regards,
AU Small Finance Bank