Generate Your AU Small Finance Bank Debit Card PIN: Step-by-Step Guide

Congratulations on receiving your AU Small Finance Bank Debit Card! Now that you have your card and your account is activated, it's time to generate your Debit Card PIN. We understand the importance of convenience, and AU Small Finance Bank offers multiple ways to set your new 4-digit Debit Card PIN. In this step-by-step guide, we'll walk you through the process so you can start using your card securely.

1. Visit the AU Bank Website: Go to the AU Bank website by typing the following URL in your web browser: AU Bank Debit Card PIN Update.
2. Enter Card Details: On the PIN update page, you'll be prompted to enter your 16-digit Debit Card number and its expiry details (Month & Year).
3. Provide Customer ID and Verification Details: After submitting your card details, you'll need to provide your customer ID. Additionally, you'll need to enter either your Date Of Birth or PAN Number for verification purposes.
4. Receive OTP: Once your details are authenticated, an OTP (One Time Password) will be sent to your registered mobile number. Ensure you have access to your mobile phone to receive the OTP.
5. Enter OTP: Enter the OTP you received for verification.
6. Set Your New PIN: After successful verification, you'll be prompted to enter your new 4-digit Debit Card PIN of your choice. Make sure it's a secure and easily memorable combination.
7. Re-validation: Re-enter the 4-digit PIN you've chosen for confirmation.
8. PIN Successfully Set: Congratulations! Your new 4-digit Debit Card PIN is now set and ready for use. You can use this PIN for your subsequent Debit Card transactions.

1. Call Customer Care: Dial AU Small Finance Bank's Customer Care toll-free number, 1800 1200 1200, from your registered mobile number.
2. Language Selection: After selecting your preferred language, choose the 'GREEN PIN Reset' option.
3. Provide Credentials: During the call, you'll be prompted to enter specific details. Make sure you have the following information on hand:
   • Your Customer ID and 16-digit Account number
   • Your 16-digit Debit Card number
   • Your Debit Card's expiry date in MMYY format (e.g., if the expiry date is March 2021, enter 0321)
4. OTP Verification: Once you've provided the necessary details, you will receive a 6-digit OTP (One Time Password) on your registered mobile number.
5. Set Your New PIN: After entering the OTP, you'll be prompted to enter and confirm your new 4-digit Debit Card PIN.
6. Confirmation: Your chosen 4-digit PIN will be set as your new Debit Card PIN once confirmed.

1. Visit an AU Bank ATM: Head to your nearest AU Small Finance Bank ATM.
2. Card Authentication: Insert your Debit Card into the ATM and authenticate it.
3. Set Your Green PIN: Once authenticated, you'll receive an option on the ATM screen to 'set your Debit Card GREEN PIN.'
4. Receive OTP: Select the mentioned option, and you will be sent a 6-digit OTP (One Time Password) to your registered mobile number.
5. Enter OTP: Enter the OTP received on your mobile phone.
6. Choose Your PIN: After entering the OTP, you'll be prompted to set your new 4-digit Debit Card PIN of your choice.
7. Confirmation: Re-enter your chosen PIN for validation.
8. PIN Successfully Set: Congratulations! Your new 4-digit Debit Card PIN is now set and ready for use.

Conclusion

Setting up your AU Small Finance Bank Debit Card PIN is a straightforward process with multiple convenient options to choose from. Whether you prefer the website, customer care, or visiting an ATM, you can select the method that suits you best. Once your PIN is set, you can confidently carry out your Debit Card transactions securely.