OFFER DETAILS

Offer Title: Get INR 100 Amazon Voucher on using AU Debit Card

  • Minimum spends: INR 500 per transaction
  • Minimum transactions: 4
  • Offer is valid on Ecom and POS transaction
  • Offer Period:  1st February 2026 – 28th February 2026
  • Offer can be availed once per card during the offer period
  • Eligible customers will get their Amazon Voucher after 60 days of offer end period on best effort basis

Note:

  • ATM Cash Withdrawals, Reversed Transactions, Insurance & Financial Investment, Government services, Credit Card payment, Fuel, Wallet funding/loading transactions, Gaming, Betting, Toll and Bridge Fees, Debt collection, Rent payments and Fund transfer using AU debit card shall not be considered for this offer.
  • Customers will be eligible for only one offer benefit whichever is higher during the offer period in a month.

Terms and Conditions:

  • This Offer from AU Small Finance Bank is open to selected Card members holding a valid and existing AU Debit Card (‘Card’) who has received communication from Bank.
  • Offer shall be valid from 1st February 2026 – 28th February 2026 (both days inclusive) (“Term”) unless extended by Bank. Offer is made available at the sole discretion of Bank.
  • Eligible customers will get their Amazon Voucher after 60 days of offer end period on best effort basis
  • The service is non-transferable, non-refundable, and non-exchangeable, and cannot be combined with other offers.
  • Spends on multiple debit cards cannot be clubbed to avail the benefit under the Offer.
  • Cumulative eligible Spends on individual Card(s) will be calculated to evaluate the eligibility of this Offer.
  • ATM Cash Withdrawals, Reversed Transactions, Insurance & Financial Investment, Government services, Credit Card payment, Fuel, Wallet funding/loading transactions, Gaming, Betting, Toll and Bridge Fees, Debt collection, Rent payments and Fund transfer using AU debit card shall not be considered for this offer.
  • Staff accounts of AU Small Finance Bank are eligible for the offer, subject to offer communication received.
  • Images used are for illustration purpose only.
  • The eligible spends on the Cards will be calculated basis the actual transaction date during the promo period. 
  • Eligible Customer will be intimated via registered email or SMS on registered mobile numbers within 60 days after the end of the promo. 
  • Decision of AU Small Finance Bank about eligibility of Cardmembers shall be final and binding. 
  • AU Small Finance Bank does not endorse any of the products or brands being offered under this Offer and will not accept any liability pertaining to the quality, delivery or after sales service of such products which shall be at the sole liability to manufacturer/distributor. 
  • Pictures of products shown in the communication sent to the Customer either through mailers or advertised on our website, are representative only and may not bear a resemblance to the actual products. AU Small Finance Bank under no circumstances shall be responsible towards the same. 
  • Customers are not bound in any way to participate in the Offer. Any such participation is voluntary and the same is being made purely on a “best effort basis”. 
  • In case a Customer cancels any transaction/s, due to which he/she had qualified for the Offer, then the Customer shall not be eligible. 
  • AU Small Finance Bank will not entertain any correspondence or communication regarding the validity and acceptability of the Offer. 
  • This Program is brought to you by AU Small Finance Bank Debit Card department and is made available only to Cardholders selected at the discretion of AU Small Finance Bank.
  • AU Small Finance Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of the use or otherwise of any goods/ services availed of by the Cardholder/s under the Program. 
  • AU Small Finance Bank reserves the right to disqualify/ exclude any merchant establishment or Cardholder from the Program, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card. 
  • No queries shall be entertained after 90 days from the closure date of the Offer Period. The existence of a dispute, if any, regarding the gift voucher shall in no event constitute a claim against AU Small Finance Bank.  
  • In all matters relating to the offer, the decision of AU Small Finance Bank shall be final and binding in all respects. 
  • All disputes, if any, arising out of or in connection with or as a result of above offers or otherwise relating here to shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Jaipur only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction. 
  • The Offer is not available, wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever. 
  • These Terms and Conditions shall be in addition to and not in substitution / derogation to the terms and conditions governing the Facility / Primary Terms and Conditions and General Terms and Conditions as uploaded on the website of AU Small Finance Bank. All capitalized terms used but not defined herein shall have the respective meanings ascribed to it in the terms and conditions applicable to the Facility / Primary Terms and Conditions and General Terms and Conditions as uploaded on the website of AU Small Finance Bank. 
  • AU Small Finance Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation, whatsoever. Any grant of Amazon Voucher under this Offer shall be at the sole discretion of AU Small Finance Bank. These terms and conditions do not create any legal right to demand voucher from AU Small Finance Bank.

·       The Parties (AU Small Finance Bank & the Customer) hereto unconditionally agree and accept that, any matters, questions, differences and/or dispute, controversy, or claim arising out of or relating to these terms and conditions, or the breach thereof shall be resolved through Arbitration Proceedings under the Arbitration and Conciliation Act, 1996 (as amended from time to time). Both the Parties also irrevocably agree that seat of all/any arbitration proceedings shall be at Jaipur and the parties have accepted the online mode for conduct of arbitration proceedings. The Parties further agree that the arbitration proceedings shall be conducted online under the aegis of any of the arbitral/ selected ODR (Online Dispute Resolution) institutions mentioned in the Schedule A to the present terms and conditions. In case the Customer chooses physical arbitration proceedings in place of ODR then they shall opt for the same by sending a relevant written communication in this regard to the selected ODR institute within 7 days of initiation of online arbitration proceeding, at the decided venue/ seat of arbitration i.e., Jaipur.

·       The list of arbitral/ODR Institutes has been chosen by the Parties after evaluating the concept, bye laws, process and methodology adopted by them and the parties unequivocally agrees to follows the same. The award given by the competent arbitrator(s) by the selected Arbitral/ ODR institution under the aegis of such ODR institution(s) shall be final and binding on all Parties to the terms and conditions.

Schedule A

1

Exclusive jurisdiction in favour of Court(s) & Tribunal(s) at

Jaipur

2

List of Arbitral Institutions / Online Disputes Resolution platform for resolution of disputes by way of Mediation / Arbitration and conciliation 

(a)                Name: CLRMDR

Address: D-871 GROUND FLOOR NEW FRIENDS COLONY NEW DELHI -110025

Contact Details: 9717012845

Emails ID:- info@clrmdr.com

(b)          Name: Resolvere

Address: D-871 SECOND FLOOR NEW FRIENDS COLONY NEW DELHI -110025

Contact Details: 011-45131430

Emails ID:- resolvere.info@gmail.com 

 

 

(c)              Name: Easy Solution

Address: G-18/41, Ground Floor, Sector-15, Rohini, New Delhi-110089

Contact Details: 9212710624

MAIL ID: DJRBCLEGAL18@YAHOO.COM

3

Seat of arbitration

Jaipur shall be the seat / venue for Arbitration in the case of proceedings being held physically. In case of hybrid and online disputes resolution proceedings, Jaipur shall be deemed to be the Seat of Arbitration

4

Preferred language of Arbitral Proceedings

English

5

Co-ordinates of Customer for conduct of Arbitration / Mediation proceedings online.- As per details available/updated in the Bank/Lender records

Note:- Customer(s), if any, undertake to inform bank in writing about any change in the registered mobile number, registered whatsapp number and registered e-mail ID. In case of Customer(s)’s  failure in communicating any change in the registered mobile number, whatsapp number and e-mail ID to the bank in writing such contact numbers and e-mail ID as on record with the Lender shall continue being the co-ordinates of the respective Party and any communication sent to such co-ordinates shall be treated as a valid service, notwithstanding the contrary/ failed delivery status or report thereof. Proceedings held using such co-ordinates shall be valid and conclusion thereof by way of an order / award shall be binding on the Parties thereto.