No long processes. No repeated follow‑ups. Just reliable support when you need it.
AU Eternity Concierge Service understands your preferences and works proactively to deliver solutions that are practical, timely, and well‑considered, making everyday decisions simpler and special moments smoother.
Connect with our Concierge Desk through our toll-free Phone Banking number 1800 1200 1200 & press 2. You can also mail us at concierge@aubank.in
Travel Treasures
AU Eternity Concierge Service simplifies every journey offering seamless support for bookings, airport services, and personalised trip planning.
Culinary Escapades
Savour gourmet excellence with personalised dining experiences, including reservations, private dining, and curated culinary moments.
Artistic Odysseys
Discover curated cultural and entertainment experiences, with access to special events, private tours, museum insights, and more
Fashion Rendezvous
Indulge in world of exclusive collections where every detail is a reflection of your unique style.
The services include shopping assistance, delivery assistance, spa bookings and much more!
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Business Services
Seamless support for your business needs, with assistance for conference arrangements, messenger and courier services, and more.
Crafted Luxuries
We aim to anticipate your need and offer personalized solutions that enhance every aspect of your life
The services include event planning, grocery delivery, and much more!
Not sure which product is right for you?
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Personal assistance
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No spam
Customer support
24x7 help
Things to know
How to Apply
Connect with our Concierge Desk through our toll-free Phone Banking number 1800 1200 1200 & click 2 for Concierge Services. You can also mail us at concierge@aubank.in.
Fees and Charges
This concierge service comes complimentary with AU Eternity Program.
However, any product/ service booked/ availed through concierge assistance through concierge service desk will be chargeable.
For details of fees and charges of AU Eternity please see the applicable Schedule of Charges by here. T&C Apply.
Eligibility
This service is exclusively available for AU Eternity customers. To know for click here
Service Hours
The Concierge is available 24x7, locally and worldwide.
For further details, you can reach out to us on our phone banking number and press 2 for concierge services.
Disclaimer:
*The above services are purely on arrangement basis only. Provider shall not be responsible for any third-party expenses incurred which shall be the responsibility of the user.
**Concierge Service is only available for AU Eternity Debit Card holders.
