No long processes. No repeated follow‑ups. Just reliable support when you need it.
AU ivy Concierge Service understands your preferences and works proactively to deliver solutions that are practical, timely, and well‑considered, making everyday decisions simpler and special moments smoother.
Connect with our Concierge Desk through our toll-free Phone Banking number 1800 1200 1200 & press 2. You can also mail us at concierge@aubank.in
Disclaimer
*The above services are purely on arrangement basis only. Provider shall not be responsible for any third-party expenses incurred which shall be the responsibility of the user.
**Concierge Service is only available for AU ivy Debit Card holders.
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Personal assistance
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Customer support
24x7 help
Things to know
How to Apply
Connect with our Concierge Desk through our toll-free Phone Banking number 1800 1200 1200 & click 2 for Concierge Services. You can also mail us at concierge@aubank.in.
Fees and Charges
This concierge service comes complimentary with AU ivy Program.
However, any product/ service booked/ availed through concierge assistance through concierge service desk will be chargeable.
For details of fees and charges of AU ivy please see the applicable Schedule of Charges by here. T&C Apply.
Eligibility
This service is exclusively available for AU ivy customers. To know for click here.
Service Hours
The Concierge is available 24x7, locally and worldwide.
For further details, you can reach out to us on our phone banking number and press 2 for concierge services.