Video KYC

Digital banking has transformed how we interact with financial services, making processes faster, easier, and more convenient. One such advancement is Video KYC, which enables customers to complete their KYC (Know Your Customer) verification remotely through a secure video interaction.

At AU Small Finance Bank, we offer Video KYC as part of our digital onboarding solutions, helping make banking simpler and more accessible for everyone.

What is Video KYC?

Video KYC is an easy and contactless way to complete your identity verification process through a live video interaction. It eliminates the need for a physical branch visit, allowing you to complete the process from wherever you are — safely and conveniently.

Why It Matters

KYC is an essential step in establishing a relationship with a bank. With Video KYC, the process becomes:

• Time-saving – No need to travel or wait in long queues.
• Paperless – The entire process is completed digitally.
• Secure – The interaction is conducted over a protected, real-time platform.

Benefits of Video KYC

• Convenience: Start and finish the KYC process without stepping out of your home.
• Speed: The process is quick, helping reduce onboarding time significantly.
• Support: Get real-time guidance from a bank representative during the video call.

The Process at a Glance

1. Schedule or start a Video KYC session.
2. Connect with an authorised bank representative over a secure video call.
3. Complete the process with live verification and guided assistance.

A Step Towards the Future

Video KYC reflects the shift toward smarter, more user-friendly banking. It supports financial inclusion, enhances customer experience, and aligns with today’s digital lifestyle.

At AU Small Finance Bank, we are committed to adopting innovations that simplify banking while maintaining the highest standards of security and service.

Disclaimer: The availability and scope of Video KYC may vary based on internal policies and applicable regulations. For the most accurate and updated information, please contact AU Small Finance Bank through official channels.