AU Dharma
AU Dharma is a moral compass, code of conduct and effectively, a way of life for us at AU Small Finance Bank. In banking, trust is built in the smallest decisions: how we advise, how we protect, how we communicate, and how we act when no one is watching. AU Dharma anchors every employee to the highest standards of responsibility and dedication, ensuring we serve customers with integrity, safeguard their interests with discipline, and uphold compliance with absolute seriousness. It reminds us that responsible banking must shape every process, every promise, and every action we take for the people and communities we exist to serve. It is codified by eight guiding pillars that provide the foundational values that lead our everyday judgement, empowering us to consistently do the right thing, in the right way.
Customer Focus
If the customer needs it, we will make it happen.
Work Hard & Look for Details
Willing to go the extra mile in everything we do & thoroughly understand customer needs, issues & organizational delivery model.
Responsibly Entrepreneurial
100% ownership & accountability & 0% excuses.
Nurture Talent & Succeed Together
We nurture talent & together we are a great team working for common goals.
Think Wise & Act Deeply
We show deep thinking before showing urgency in everything we do!
Integrity
We are fair & consistent in all our dealings with employees, customers, partners & shareholders.
Communicate
We encourage clear and consistent communication that leads to holistic perspective & better solution.
Collaborate
Be the collaborator for building both yourself and the bank.
